108 April 2016 www.bahrainthismonth.com Kanoo Daily Rental (KDR) has branches across the island in Sitra, Arad, Tubli, Juffair and a new location at Saar Mall. Each of the outlets now utilises the application on an iPad, which serves as a practical replacement for filling out time-consuming paperwork. Matthew Nicklin, of KDR, says the app enables customers to make the right choice when it comes to selecting a vehicle. “Customers are in control,” he explains. “They can see pictures of the vehicle immediately, inside and outside so they know exactly what they’re getting. The vehicle inspection sheet is done on the app and we can email that to the customer directly.” Meanwhile, Georgiana Apostol, KDR manager, proudly reveals that this is the first app of its kind in the GCC. “The whole checklist can be done in three minutes and if customers still want a print out, we can do that too. Because we have a few offices, this information goes online so if a customer takes a vehicle from Saar they can return it to any of our other branches, no problem. “To actually achieve this is fantastic. Most people, when they rent a car, they have to carry paperwork. If you return a car without it, the question of damage comes into the equation. This app removes the need for that conversation because the condition of the car is clearly visible in the pictures.” The decision to set up at Saar Mall is a strategic one for the company. “We’re trying to cover as many motoring In a bid to make renting a vehicle a pleasant and hassle-free experience, this leading company has introduced an app that saves time. App-solutely New Experience KANOO DAILY RENTAL locations as possible,” explains Matthew. “This area has very few car rental companies offering people a good service.” The set-up of the outlet follows the brand’s approach to creating a unique environment that is cool and comfortable. For example, the chairs in the waiting area are actual car chairs and contemporary tables are made using tyres. Above all, the team at KDR believes meeting the customer’s demands and guaranteeing satisfaction are the most important things. Georgiana explains: “As far as EK Kanoo goes, customer service is a priority. If people want branding on vehicles we can arrange it. If customers tell us what they’re looking for, we can try to arrange it for them. The company’s varied fleet of vehicles offers everything from sports cars to HGVs and everything in between. “We try to keep most of our fleet under two years old,” says Matthew. “All of our vehicles are maintained in approved service centres and the complete history is included on the app.” Valued-added services also play a role for KDR. Georgiana explains: “If you take a car for three days at a daily price but end up keeping it for seven days, we will automatically recalculate the price as if you booked it for a weekly rental.” KDR also provides a limousine service for Bahrain and KSA. Call 17 784-042 or visit www.kdrbahrain.com.
RkJQdWJsaXNoZXIy Mjk0MTkxMQ==