February 2019 35 www.bahrainthismonth.com interview The latest intake began in January, how many are on this course and how were they chosen? Was the course oversubscribed? We had a lot of interest for Tahseen, both internally and externally. More so internally as our associates were able to see the success of their colleagues, understand the depth of knowledge gained from the programme and were inspired to receive the same opportunities and promotions. We have an evaluation process in place for each candidate. We conducted several assessment tests where each candidate was scored against specific criteria which helped us hand-pick candidates who best fit our profile for this programme. This year we have nearly 40 candidates from Saudi Arabia and Bahrain and we are looking forward to seeing this new batch make their own success stories with Tahseen. Are you taking students purely from Marriott properties, or can others participate? It is open for our internal associates as well as external candidates. As long as you have a passion for the hospitality industry you can be a part of Tahseen, even if you belong to an entirely different sector. For example, one of our candidates studied medicine and is now the assistant wedding manager at one of our hotels, while another studied human resources management or business administration and found their passion for food and beverage operations. We really have some inspiring career paths. Which is the most popular area of the hospitality sector for applicants? That’s hard to say as hospitality is a very diverse field that offers an array of career opportunities. It really depends on the preference of the candidates and which areas they would like to excel in. We have a large number of candidates that like sales, marketing, human resources or finance, but there are some that prefer culinary, food and beverage or rooms division. In general, most candidates love the guest interaction, be it B2B or B2C. We also bring new positions into the programme based on the candidates’ interests and, so, for this year’s batch we added engineering positions as well. I understand there are now plans to roll out the programme across the wider region. Can you outline the timeline for this? Following the success of the programme in Saudi Arabia, we launched Tahseen in Egypt, in partnership with Helwan University and Professional Development Foundation (PDF), last year in July. Now in our second year of Tahseen in KSA, we have extended the programme to Bahrain nationals looking to develop their careers in the hospitality industry. These individuals will join the programme in Saudi Arabia but also gain operational experience and training across the company’s hotels in Bahrain. I cannot specify where we will launch next, however we are looking to launch the programme across the wider region. Anything else you would like to add? As a company, we believe in putting people first. We are committed to giving our associates world-class training and opportunities to grow and be successful within the hospitality industry. A programme like Tahseen, that supports and builds national talent, imparts quality hospitality education in the region by opening doors of opportunity for the Arab youth. Tahseen falls under Marriott International’s new Sustainability and Social Impact Platform, Serve 360: Doing Good in Every Direction, which guides how the company makes a positive and sustainable impact wherever it does business. From empowerment opportunities to sustainable hotel development, the platform is designed to foster business growth while balancing the needs of associates, customers, owners, the environment and communities. One of the priority areas, or “coordinates”, of Serve 360 is Empower Through Opportunity. Tahseen is a programme that directly supports and brings this vision to life. Candidates of Tahseen Saudi Arabia at the launch event Bahrain colleagues examine course literature
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