bahrainthismonth.com | AUGUST 2025 INDIA IN BAHRAIN 39 Premium Service Culture The recent opening of Savoy Grande Hotel Bahrain marks a major milestone for the kingdom’s hospitality sector. Shantaram Shetty, CEO of Savoy Grande Hotel, shares his insights on the hotel’s unique approach and the broader industry landscape. Mr. Shetty describes the launch of Savoy Grande as the culmination of a lifelong dream. As he explains: “Total self-satisfaction in proving my decades of experience and determination.” This commitment is evident in the hotel’s approach, which Mr. Shetty describes as “genuine hospitality where guest satisfaction comes first with a personalised touch.” His vision is rooted in the belief that excellence in service is both a standard and a culture, one that begins with premium quality and extends to every detail of presentation and taste. Drawing from his long career, Mr. Shetty’s guiding principle remains clear: “The guest comes first always. Secondly, the hotelier must have discipline and a keen eye on every detail.” This mindset has shaped Savoy Grande’s identity and is central to his immediate goals for the hotel. He is determined to ensure that the property delivers a consistently high-end experience, with premium standards of food quality, presentation and taste, and service that feels personal and standards that reflect the very best in hospitality. Yet, Mr. Shetty is candid about the realities of the market. He likens the evolution of Bahrain’s hospitality sector to “a knife in butter,” adding: “The butter is sometimes frozen, other times soft.” It is a colourful metaphor that reflects the challenges of adapting to shifting trends while capitalising on moments of opportunity. For him, resilience and timing are just as vital as ambition. Beyond the hotel itself, Mr. Shetty is deeply optimistic about the broader economic and cultural connections between Bahrain and India. “Potentiality has always been there and has been utilised,” he says, “but now it is on the verge of more development with the growth of technology and AI, in addition to more mutual interaction and frequent delegations.” Savoy Grande, he believes, is perfectly positioned to contribute to this growth. “It will be a source of more jobs on both ends as well as use of the resources having a positive impact on the economic scale,” he explains. “Exchange of culture has a positive emphasis on us as social beings.” With this combination of personal passion, market insight and cultural vision, Mr. Shetty is determined to ensure Savoy Grande Hotel stands tall amongst its competitors as Bahrain’s latest luxury destination.
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